There are several laws which focus on the rights and entitlements of passengers who travel by air. Some of these address baggage issues, whilst some focus on safety, security or ticket pricing issues. Some of the laws were borne out of international conventions and therefore apply internationally whilst others were created by the European Union and therefore largely apply within the Member States only.

The Commission for Aviation Regulation (this Office) is responsible for enforcing two European ‘air passenger rights’ laws in Ireland. The first of these establishes rights for passengers who are affected by flight cancellations, long delays or are denied boarding. Your air carrier (and its agents) has sole responsibility for the implementation of this law. has been designed to help you, the passenger, understand your rights and entitlements in the event that your air travel plans are disrupted.